Founded in 1983 in Essex, Uniscan is the creator and world’s leading manufacturer of ultra-lightweight three and four-legged walking frames.
The Uniscan walker was invented by Tom Morris who whilst in his 9th decade is still very hands on, turning up to work every day of the week. However, he leaves the day to day running of the business to his son Geoff. Back in 1983 there was only one model available in one colour. Today there are six four-legged and two three-legged models; all featuring a built in rest seat. There are a variety of frame sizes, four frame widths plus a choice of two braking systems (four leg walkers only). All models are available in a choice of five standard or two premium colours along with a range of accessories. Every new Uniscan walker is supplied with a comprehensive two year manufacturer warranty, offering peace of mind to customers (be it the end user or the retailer).
While some customers visit the Essex showroom to try out different models and discuss the options available, the Uniscan range is also available through a network of over 200 retailers throughout the UK. Unlike many equipment manufacturers in the independent living market, Uniscan continues to produce all its products in the UK, a fact which they are very proud. In 2015, Uniscan is exhibiting at several UK exhibitions including Trade Days (18-19 October, Birmingham NEC) and The OT Show (25-26 November, Birmingham NEC). Visitors to either show will have the opportunity to see the range of Uniscan walkers and discuss potential retailer opportunities and client requirements.
What inspired you to start Uniscan back in 1983?
The inspiration for the Uniscan walker came from Tom Morris’s mother-in-law Daisy. Daisy’s friend Sue had been using a Zimmer for several years and mentioned that, while it helped her, it was not ideal as she had to manually lift it up over any obstacles such as door steps and kerbs. It also took up a large amount of space in the car as it did not fold. Daisy was in need of a walker herself and spoke to Tom about the problem Sue was having and her own concerns about having to use this type of walker. Three months later, Tom had designed and built the world’s first lightweight folding rollater with an integral rest seat.
What are the main changed you have seen in the industry in the past 30 years?
Over the last 30 years the main changes within our injury have without doubt been the advances in technology and materials along with the level of choice. Our latest models are still based on the tried, tested and proven A frame design from over 30 years ago. However, over time new design ideas, including additional models, utilisation of new, more modern materials have been embraced and incorporated in to the Uniscan product portfolio. We pride ourselves on our customers service and listening and responding to customer feedback. Prime examples of this are: the recent development on our four-leg models of a new frame locking lever which is painted red to help partially sighted users; the addition of a new catch on our Triumph model to ensure the storage bag lid remains closed even in strong winds.
How would you describe your product range to trade customers?
Our product portfolio has the most comprehensive range of ultra-lightweight walking frames available in the UK today. With a proven track record supplying trade customers Uniscan products provide the ultimate choice in size, width, frame colour, braking system and user weight options. A selection of four-leg models is available along with a unique three-leg walker featuring an integral rest seat. All products are backed by a manufacturer two year warranty and excellent award winning customer service. All Uniscan walkers are supplied fully assembled, they fold, lock together and stand unsupported taking up minimum showroom floor space. POS display units along with supporting literature is provided and individual product training is available if required.
What do you think separates your products from other in the marketplace?
Uniscan products are unique, each model is individually manufactured to order. Quality and durability are built in and comprehensively supported by the Uniscan manufacturing guarantee. A full refurbishment service is available along with spare parts and friendly, helpful advice. Uniscan walkers are ultra-lightweight making them easier to lift than most conventional walkers. Even the Bariatric model with a capacity of up to 40 stones (254 kgs) user weight only weights 16lb (7.4 kgs). Uniscan is the only UK manufacturer offering a 3-leg walker with an integral rest seat. The Uniscan brand is widely recognised in the healthcare industry as a marque of superior quality.
What type of relationship can trade customers expect to have with Uniscan if they were to stock your products?
Uniscan is an independent, family owned and run business with strong family values. Trade customers can expect unique award winning products supported by outstanding, friendly customer service. A comprehensive selection of premium quality products along with POS support, product training and knowledgeable support staff is provided.
What can we expect to see from Uniscan over the next 12 months?
A number of product developments are in the pipeline. Significant investment in our manufacturing and order processing facilities is resulting in reduced lead times and faster turn around of orders. A new, ongoing marketing plan with a fresh approach to advertising, PR and social media is increasing awareness and will help generate more enquiries for our Trade partners.
For more information call 01268 419 288 or visit www.uniscan-walkers.co.uk.