Vehicle adaptation specialist, Autochair, has celebrated signing up its 500th partner shop with an eight hour turnaround on the first order for its milestone distributor.

Mr Michael Shires and Mark Grantham of Somerset and West Country Stairlifts Showroom in Taunton.
Photo by Tony Charnock 07770 484888
Info: Helen Elson / Georgia Shepheard 01943 603805

A customer request for a scooter hoist triggered the new partnership between Somerset and West Country Stairlifts At Home Mobility and leading mobility hoist manufacturer, Autochair. Just hours after the customer call, the partnership had been sealed and at-home hoist demonstration booked at the company’s At Home Mobility Showroom in Taunton.

Mark Grantham, managing director of Somerset and West Country Stairlifts, said:

“One of our customers, Mr Shire, had just purchased a scooter from us but struggled to get it in the back of his car in one piece. We’d received a leaflet from Autochair a few days earlier and so knew of the company and its vehicle products and could recommend a hoist to help him.

“After contacting Autochair we were immediately set up as a partner and able to book a demonstration for the customer who was so impressed he bought the hoist straight away and we received our commission just a few days later. He’s even offered to give personal demonstrations to other customers thinking of making a similar purchase!”

Autochair has added around 450 partner shops to its portfolio in the last year and has plans to double this number in 2017.

There is no set-up fee and partner shops receive a freephone number, dedicated account handler, posters and personalised point-of-sale material.

Riannah Vickers, business development assistant at Autochair, explains:

“Becoming an Autochair partner is a great way for businesses to offer an additional service and become a one-stop-shop for mobility and adaptation equipment.

“Our training and support gives retailers the confidence to recommend a trusted supplier to their valued customers, while at the same time earning hundreds of pounds in commission.”

Mr Michael Shires and Mark Grantham of Somerset and West Country Stairlifts Showroom in Taunton.
Photo by Tony Charnock 07770 484888
Info: Helen Elson / Georgia Shepheard 01943 603805

Mark added:

“We couldn’t be more pleased with how smoothly the whole process has gone. It took only a few hours to set up and we received our commission without delay. It’s also great to know that we’re recommending products and services which are the same high standard as our own.

“Best of all we had a very happy customer who feedback that he was over the moon with his new hoist. You can’t put a price on customer satisfaction like that.”

Partners can earn between £200 and £500 for each completed order, receive regular product updates from their account manager and have online access to track enquiries and showroom accessories to help make professional recommendations.

The Autochair range includes UK-manufactured wheelchair and scooter hoists with a capacity of up to 200kg, person lifts which can transfer people from wheelchair to car seat for use at home, work and on holiday and an innovative transfer plate that gives passengers and drivers a stable transfer platform.

For more information on becoming an Autochair partner shop visit www.autochair.co.uk or contact Riannah Vickers on 0800 167 0923 or r.vickers@autochair.co.uk.

For details about Somerset and Westcountry Stairlifts products and services visit www.somersetstairlifts.co.uk.